Homeowners who have a complaint concerning the sale, construction, or installation of their manufactured home may access our dispute resolution process by following the steps identified below.
Complaints Checklist:
Please review the Complaints Checklist and provide all applicable documentation.
Options for submitting a complaint:
All complaints must be submitted in writing to the DOH Building Codes & Standards Section.
By mail:
Colorado Division of Housing
Building Codes & Standards Section
Consumer Complaints
1313 Sherman Street, Room 320
Denver, Colorado 80203
By email:
Email complaint submissions are also accepted. Email complaint submissions may be sent to dola_bcscomplaints@state.co.us.
Contact
BCS Section Consumer Complaint Office, 303-864-7838.