Manufactured Housing Consumer Complaints

Homeowners who have a complaint concerning the sale, construction, or installation of their manufactured home may access our dispute resolution process by following the steps identified below.

Steps for submitting a complaint


1. Submit a written request

All complaints must be submitted in writing to the DOH Building Codes & Standards Section.

Mail submissions to:

Colorado Division of Housing
Building Codes & Standards Section
Consumer Complaints
1313 Sherman Street, Room 320
Denver, Colorado 80203

Email complaint submissions are also accepted. Email complaint submissions may be sent to Sam Albrecht, sam.albrecht@state.co.us.

2. Submission Information

All complaint submissions shall include:

  • Name
  • Mailing Address
  • Home Location (if different than mailing address)
  • Telephone Number
  • HUD Label Number
  • Serial Number
  • Date of Purchase
  • Date of Manufacture
  • Date of Installation
  • Name of Seller
  • Name of Manufacturer
  • Name of Installer
  • Detailed List of All Problems with the Home
  • Copies of All Correspondence with the Manufacturer, Seller, or Installer

Contact


BCS Section Consumer Complaint Office, 303-864-7838.