Homeowners who have a complaint concerning the sale, construction, or installation of their manufactured home may access our dispute resolution process by following the steps identified below.
Steps for submitting a complaint
1. Submit a written request
All complaints must be submitted in writing to the DOH Building Codes & Standards Section.
Mail submissions to:
Colorado Division of Housing
Building Codes & Standards Section
1313 Sherman Street, Room 320
Denver, Colorado 80203
Email complaint submissions are also accepted. Email complaint submissions may be sent to Sam Albrecht, firstname.lastname@example.org.
2. Submission Information
All complaint submissions shall include:
- Mailing Address
- Home Location (if different than mailing address)
- Telephone Number
- HUD Label Number
- Serial Number
- Date of Purchase
- Date of Manufacture
- Date of Installation
- Name of Seller
- Name of Manufacturer
- Name of Installer
- Detailed List of All Problems with the Home
- Copies of All Correspondence with the Manufacturer, Seller, or Installer
BCS Section Consumer Complaint Office, 303-864-7838.