The Compliance Framework and Guidelines are now available, which provides local governments with clear criteria, benchmarks, and processes outlined in Executive Order D 2025 005.

 
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Digital Accessibility Accommodations or Modifications

Request a Digital Accessibility Accommodation

Phone: 719-318-5267

E-mail: trisha.coberly@state.co.us

ADA Accessibility Accommodation Digital Service Request form

We welcome your feedback about the accessibility of the Department of Local Affairs online services. Please let us know if you encounter accessibility barriers or would like to request assistance.

  • All requests are considered on a case-by-case basis and we will do our best to reply to all communications within two (2) business days. 
  • Reasonable accommodations or modifications are provided at no cost. 
  • Accommodation requests that would impose an undue financial, technical or administrative burden to [the Agency] may not be fulfilled as requested. 

Examples of accommodations include: 

  • Sign language interpretation for an event, meeting, or appointment 
  • Alternative document formats (such as braille or large print) 
  • Remediated PDFs

In the Workplace

Current employees needing workplace accommodation should contact the Digital Accessibility Implementation Project Manager for support. 

Prospective employees who have been invited to interview for an employment opportunity should work directly with the person arranging the interview.

Commitment

The Department of Local Affairs is committed to providing equitable access to our services to all Coloradans.

Our ongoing accessibility effort works towards being in line with the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA criteria. 

These guidelines help make technology accessible not only to users with sensory, cognitive and mobility disabilities, but ultimately to all users, regardless of ability.

Our efforts are just part of a meaningful change in making all State of Colorado services inclusive and accessible. We welcome comments on how to improve our technology’s accessibility for users with disabilities and for requests for accommodations to any of our services.

Evidence of Progress on an Accessibility Plan

How We Are Implementing Accessibility

Website Testing and Remediation

  • We conduct automated testing of all webpages for accessibility and quality assurance. 
  • We contract with third-party manual testers to provide manual accessibility testing of our websites and applications. 
  • We continue to test and remediate our digital products in an effort to provide continuous improvement of our sites and applications. 
  • In addition, we make use of tools such as the Web Accessibility Evaluation Tool (WAVE), Contrast Checker by WebAIM, and other automated and manual testing tools. 

Training

We provide accessibility training to all staff through required coursework, weekly meetings on accessibility topics, and regular targeted training. An intranet page dedicated to accessibility resources is also available to staff. 

Procurement

We have developed systems and processes to ensure all digital products we procure meet established technical standards by including accessibility assurances in contracts, requiring vendors to complete a Voluntary Product Accessibility Template (VPAT) also known as an Accessibility Conformance Report (ACR), and validating the accessibility information we receive.

Updated On

This accessibility statement was last updated on June 17, 2025.

This form should be used to report problems or issues with this website. Questions pertaining to a program or service provided by DOLA should be addressed to contact information located on the specific program pages.

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