Consumers experiencing difficulty getting problems resolved regarding their manufactured housing may contact us for assistance at 303-864-7836.
Steps for submitting a complaint
1. Submit a written request
All complaints must be submitted in writing to the DOH Building Codes &,Standards Section.
Mail submissions to:Colorado Division of Housing Building Codes&,Standards Section Consumer Complaints 1313 Sherman Street, Room 320 Denver, Colorado 80203
Email complaint submissions are also accepted. Email complaint submissions may be sent to Beverly Bayley, firstname.lastname@example.org
2. Submission Information
All complaint submissions shall include:
- Mailing Address
- Home Location (if different than mailing address)
- Telephone Number
- HUD Label Number
- Serial Number
- Date of Purchase
- Date of Manufacture
- Name of Manufacturer
- Detailed List of All Problems with the Home
- Copies of All Correspondence with the Manufacture and/or Dealer
Complaints are reviewed for building code and non-building code items, determination of whether an on-site inspection will be conducted and an HTS inspection report.
BCS Section Consumer Complaint Office,303-864-7836.