Find Local 211 Services
Assistance finding food, paying housing bills, accessing free childcare or other essential services
Frequently Asked Questions For Tenants and Landlords / Preguntas frecuentes para inquilinos y arrendadores
- Emergency Rental and Mortgage Assistance for Households (EHAP)
To Qualify for the Emergency Housing Assistance Program (EHAP):
- You were unable to pay your rent, mortgage or mobile home lot rent because you experienced financial need due to COVID-19.
- Your household monthly income is at or below the maximum income listed here.
- You have not already received assistance that covered your rent or mortgage or mortgage forbearance.
- You complete the application for assistance and provide all of the needed documentation.
- Other qualifications and documentation required will be explained by the agency you work with to access the funds.
- Property owners may not request rental assistance for tenants who are related to them. These tenants may request rental assistance through the Emergency Housing Assistance Program (EHAP). For tenants who are unable to request assistance through EHAP due to health concerns or disability, property owner may request a waiver.
- Units that receive rental assistance through a voucher program are not eligible for rental assistance through the POP program.
You must go through a local agency. The agency will help you with the application.
Dial 211 or visit www.211colorado.org to find the agency that can connect you to rental or mortgage assistance.
- Emergency Rental Assistance for Property Owners (POP)
This is for landlords and property owners applying for assistance on behalf of their tenants only. Tenants/residents are NOT eligible to apply through this program. Tenants must apply through the Emergency Housing Assistance Program (EHAP). Click on “TENANTS” here to find out more about this program and how to apply.
For Landlords/Property Owners to qualify for this program:
- Your tenants complete the Colorado Declaration of Need or the CDC Declaration Form attesting to their need for rental assistance.
- The rent for the unit for which assistance is requested is set at or below the POP maximum rent listed below (POP Maximum Rents). All reasonable mobile home lot rents qualify. Reasonable fees and living expenses described in the lease may be reimbursed, excluding late fees, legal fees and fees charged for returned payments due to insufficient funds. Units or tenants supported with a housing voucher are not eligible.
- You may apply for rent in arrears back to March 1, 2020. Rent is considered in arrears on or after the 5th of the month. (For example, you can apply for October rent on or after October 5th.
- You may make a request on behalf of a tenant multiple times, as long as funding still is available and the tenant still has need.
- The rental unit or mobile home park meets basic health and safety requirements. Self certification is required.
- Your property is not in foreclosure (if it is, a receivership has been established by the courts) and your state and local real estate taxes have been paid.
- You agree to all program requirements and provide the proper documentation. Full program guidelines can be found below.
- Landlords and tenants who are legally related or are sharing a home are not eligible to apply for this program. Instead the tenant should apply for rental assistance through one of our partners agencies. Click on “TENANTS" here to find out more about this program and how to apply:
W-9 Form W9 form must be dated in 2020 and include a local mailing address if applicable
(If you are an individual looking for rental or mortgage assistance please call 211 or visit www.211Colorado.org to find out how to apply).
- MODEL Repayment Agreement for Tenants and Landlords
Governor Polis' Executive Order 2020 051 does not relieve individuals from their obligation to make mortgage payments or rent payments. The Order directs the Department of Local Affairs (DOLA), Department of Labor and Employment (CDLE), and Department of Regulatory Agencies (DORA) to work with property owners and landlords to create model repayment agreements that allow tenants additional time to repay rent. Landlords and tenants may use DOLA’s Model Repayment Agreement to mutually agree on a plan for repaying outstanding rent or other contractual amounts in the future.
Model Repayment Agreement (PDF)
Model Repayment Agreement (Word)
- Model Notification of Eviction Protection Orders